Holiday Visits Offer Key Opportunity to Boost Tech Safety for Older Adults
WASHINGTON, D.C. — As families gather for the holiday season, experts highlight the perfect chance to help older relatives navigate the complexities of modern technology. With many seniors facing challenges from outdated devices to online scams, holiday visits provide an ideal moment to update software, improve security settings, and teach essential troubleshooting skills that can safeguard their digital lives throughout the year.
Kurt Knutsson, known as the CyberGuy, recently outlined practical steps for families to support older adults during holiday visits. He emphasizes the importance of respecting seniors’ comfort levels with technology, noting that while some embrace new tools enthusiastically, others prefer stability and familiarity. Knutsson advises caregivers to avoid relying solely on automated help bots and instead offer patient, hands-on guidance, leaving written instructions to reinforce learning.
One of the simplest yet most effective actions is ensuring all devices have the latest software updates installed. Automatic updates not only improve performance but also patch security vulnerabilities that scammers often exploit. For Apple users, this involves enabling automatic updates through the Settings menu on iPhones and iPads, while Android users can check for updates via their device’s System settings. Similarly, Windows 11 and macOS users can activate automatic updates to maintain device security and functionality. The Cybersecurity and Infrastructure Security Agency recommends keeping software current to reduce the risk of cyberattacks.
In addition to updates, teaching older adults how to perform basic troubleshooting can prevent frustration and reduce dependence on others. Simple tasks such as power cycling routers and modems—unplugging devices for 30 seconds before restarting—can resolve many connectivity issues. This hands-on knowledge empowers seniors to handle common problems independently and helps maintain their confidence in using technology.
Cybersecurity experts also stress the importance of educating seniors about online scams, which tend to spike during the holiday season. The Federal Trade Commission advises vigilance against phishing emails and fraudulent calls that seek personal information or financial details. Families can help by reviewing privacy settings, setting up strong passwords, and enabling two-factor authentication where available.
Moreover, holiday visits provide a chance to familiarize older adults with new technologies, including artificial intelligence tools that are increasingly integrated into everyday devices. Knutsson suggests demonstrating these features in person, as remote assistance can often be less effective. The AARP offers resources tailored to seniors looking to improve their digital literacy and stay connected safely.
As digital threats evolve, the role of family members and caregivers in supporting older adults becomes ever more critical. The Department of Homeland Security’s scam awareness resources encourage proactive measures to protect vulnerable populations, especially during times of increased online activity.
By taking advantage of the holiday season’s in-person interactions, families can help older relatives start the new year with safer, more reliable technology. These efforts not only reduce stress and confusion but also foster greater independence and peace of mind for seniors navigating an increasingly digital world.
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